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FAQ’s

Cavalier Senior Living welcomes and encourages any questions you might have. We have listed here the answers to some questions we are asked most often. Please give us a call if you have any other questions or if you would like further explanation of any of these.

General

What to know about life in our Alabama & Georgia assisted living communities

What kind of services do you provide?

Our services will vary depending on each individual community; however, all of our communities offer assisted living services, which all include comfortable facilities and assistance designed to support seniors while still preserving their independence. Lots of our other communities also offer memory care services for senior adults who suffer from Alzheimer’s or dementia. Certain communities also offer independent living or respite care.

What training and certification does the staff have?

All of the staff at our various communities are fully trained in first aid and CPR. Employees are required to be trained in several areas of expertise, depending on their assigned duties. Several positions require specific certifications, like our certified medication aides.

What is memory care?

Memory care is provided in a secure neighborhood by staff who have specialized training and a passion for supporting those living with dementia. Our team adapts to the residents’ needs to provide routine and flexibility to engage and care for our community members.

What are the visiting hours?

There are no set visiting hours. However, the doors are locked at 8:00 p.m. and unlocked at 6:45 a.m.

What type of activities do you offer?

Our communities will offer activities that are designed to benefit seniors’ physical, mental, emotional, and social well-being. Group fitness activities, games, crafts, and outings are all examples of the kinds of activities that our communities have. We know that staying social, active and engaged, both physically and mentally, is incredibly important to seniors’ well-being, which is why we schedule regular events and activities throughout the week.

How can I learn about activities that are offered to my loved one?

We give each resident a calendar of events and they are also posted on bulletin boards. Spontaneous or impromptu activities are also offered on occasion that may not be on the boards. Please take time to check us out on Facebook and the web to see what new and exciting things we have to offer! We love to post pictures of our residents participating in activities and events!

What role do the volunteers play at the Senior Living Community?

Our volunteers are here to enrich the lives of our residents by building self-esteem, giving companionship, and much more. Volunteers help with things such as entertainment, and parties. But we have a lot of one-to-one activities and small groups, including games, bookmobile, church services, music performance, and more. You name it, if someone wants to try something; we are always open to new ideas. Contact our Administrator if you want to be a Volunteer!

Does the Senior Living Community provide transportation for residents?

The community may be capable of providing transportation for residents with prior arrangement and acceptance of the transportation fees outlined in the financial agreement. Proper documentation and release forms must be completed before a resident may be transported. Please coordinate this with the Administrator. Personal and medical appointments are ultimately the responsibility of the resident or sponsor/family.

Could you help me understand “respite care”?

We describe respite care as a short-term, or temporary stay with us. It offers family members or other care-givers the opportunity to travel or take a much-needed break while knowing their loved one is comfortable in a senior assisted living community that specializes in “personal care.” It also provides a non-institutional choice for seniors in need of a place to recover from a hospital stay or surgery. Respite residents stay overnight and enjoy the same amenities and services as the regular residents, while they are with us.

What items should I bring to the assisted living?

The resident rooms are unfurnished so we encourage families to bring items that make the room feel comfortable for the resident. In addition to clothing and linens, some items to bring may include: TV, radio, bed, lamps, a favorite chair in good condition, small microwave and small (dorm style) refrigerator for convenience. If you have a question about whether or not an item is permissible, please contact the Administrator.

Move-In

What to know about transitioning to senior living

How can I make the move easier on my loved one?

In the first couple of days, try to be there to help your loved one set up their room, attend activities with them, and visit with them. Bring items to the room that have been important to them, such as pictures or blankets.

Can family members help with the move-in?

Yes! We encourage family members to help as much as possible with the move to help the transition into senior living be as smooth and comfortable as possible for your senior loved one.

Can I bring a pet to the senior living community?

Pets are allowed and encouraged to visit the Senior Living Community. If the pet is easily excitable, we ask that the adult contain it or keep it on a leash. All visiting pets need to be up to date on vaccinations, clean, and in good health. Before you bring a pet to the Senior Living Community, we ask that you read through our Pet Policy and follow the guidelines listed. We want to ensure the safety of all visitors, staff and residents at the Senior Living Community.

Can I bring my own furniture?

Yes! We encourage you to bring your own furniture, furnishings, or keepsakes. We want you to feel comfortable and at home in our community.

What should a new resident expect during their first few weeks?

The first few weeks in a senior living community will include settling into a new living space and environment, adjusting to a new schedule, and building relationships with caregivers, community staff and fellow residents. The first few weeks in assisted living can be difficult, but we strive to help new residents feel as comfortable as possible from day one.

Financing

What to know about finances for senior living

How are costs determined?

Independent living, assisted living and memory care community costs are determined by the size and type of living unit and the services and level of care you need. Assisted living communities are required to disclose all available services and fees.

Are assisted living services covered by medicare or medicaid?

No. Medicare and Medicaid do not pay for these services. You may qualify for coverage if you receive health care services from a third-party health care provider.

Are there any programs that help pay for assisted living?

You may qualify for VA Aid and Attendance, which helps cover some of the costs for veterans and their spouses. Long-term care insurance policies may also cover some of the cost of assisted living. Contact us and we can provide you with additional information.

Do we have to sign a long-term agreement and give up all assets?

No! Payments are monthly, and you can always give 30 days’ written notice and move out at any point. There is a one-time community/move in fee but no large security deposit.

How much does cable TV cost?

Basic and basic extended services are included in the monthly rent. HD or Premium channel arrangements for a cable box can be made through a local provider and the portion of the bill for these services will be sent directly to the Resident.

Health & Safety

What to know about health & safety concerns

Under current privacy laws, can I have access to my loved ones health information?

To view or communicate with staff about your loved one’s health information, you must have written authorization from the resident. The authorization form can be requested from the Administrator. Requests for copies of a resident record must be made in writing, and a per-page fee will be assessed. Standard record requests have a 5 to 10 day business turnaround time.

Do you offer medical transportation?

Yes, some of our individual communities can offer transportation to and from medical appointments. To see which of our communities offer these services, check out our communities page or contact us to ask.

Is there assistance available for daily medications?

Our certified medication aides are available to assist with or administer medications as directed by your physician.

Is medical assistance available 24/7?

Yes, our communities have caregivers available 24/7 and nurses on-call as well as doctors who visit regularly.

How do you help keep residents safe?

Our facilities are designed to be easily walkable, especially for residents in memory care who may have a harder time walking or get confused easily. The assistance we provide also helps ensure falls are prevented. Doors are also locked from 8:00 pm to 6:45 am, and we have security to ensure the safety of your loved ones.

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Get in touch with us today and we can answer any questions you have!